All posts by: Eric

About the author
I am interested in the design and build of devices and installations which support new ways of doing things. I am a UX researcher based in London and enjoy hanging out down the beach, classical music and solving problems with blue tack and gaffer tape.
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Disability – a resource for design?


I’m convinced, Inclusive Design undersells itself. It is seen by many people as design to the lowest common denominator. “A bit dull but a good thing to do” I think Inclusive Design has a lot more to offer than people realise, we should be waving the flag and shouting from the roof tops about the benefits that […]

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Giving automated checkouts the human touch?


Some of the experiences that members of the Olderview Panel had with automated checkout systems ….. “If I don’t have many purchases I will use them — I don’t like them — I usually need help and I can’t always hear what the automatic prompt is saying as it is very noisy in the supermarket” […]

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Online forms – filling in the spaces


Background The push towards using the internet as the prime point of communication between ourselves and a variety of government bodies, businesses, and other organisations continues. Indeed it has for some time been the clear aim of both public institutions and private corporations to move from digital by default to digital full stop! Our not […]