Archive for: June, 2016


Giving automated checkouts the human touch?

Some of the experiences that members of the Olderview Panel had with automated checkout systems ….. “If I don’t have many purchases I will use them — I don’t like them — I usually need help and I can’t always hear what the automatic prompt is saying as it is very noisy in the supermarket” […]


Online forms – filling in the spaces

Background The push towards using the internet as the prime point of communication between ourselves and a variety of government bodies, businesses, and other organisations continues. Indeed it has for some time been the clear aim of both public institutions and private corporations to move from digital by default to digital full stop! Our not […]